:root {
  --support-carbon: #17201f;
  --support-carbon-soft: #24302e;
  --lesson-paper: #f4f0e7;
  --ticket-paper: #fffbf0;
  --subnet-blue: #2f6f9f;
  --packet-teal: #1f8a7a;
  --alert-clay: #b95636;
  --whiteboard-yellow: #ecc45e;
  --desk-edge: rgba(23, 32, 31, 0.18);
  --desk-edge-strong: rgba(23, 32, 31, 0.34);
  --field-shadow: 0 24px 70px rgba(23, 32, 31, 0.18);
  --course-width: 1180px;
  --tight-corner: 6px;
  --soft-corner: 18px;
}

* {
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
}

body {
  margin: 0;
  font-family: "Segoe UI", Arial, sans-serif;
  color: var(--support-carbon);
  background:
    linear-gradient(90deg, rgba(47, 111, 159, 0.08), transparent 34%),
    linear-gradient(180deg, var(--lesson-paper), #e8efe8 72%, #dce7e3);
  line-height: 1.55;
}

body::before {
  content: "";
  position: fixed;
  inset: 0;
  pointer-events: none;
  background-image:
    linear-gradient(rgba(23, 32, 31, 0.04) 1px, transparent 1px),
    linear-gradient(90deg, rgba(23, 32, 31, 0.035) 1px, transparent 1px);
  background-size: 48px 48px;
  mask-image: linear-gradient(90deg, #000 0 34%, transparent 78%);
}

a {
  color: inherit;
}

img {
  display: block;
  max-width: 100%;
}

.bypass-wire {
  position: fixed;
  left: 16px;
  top: 12px;
  z-index: 30;
  transform: translateY(-140%);
  background: var(--whiteboard-yellow);
  color: var(--support-carbon);
  padding: 10px 14px;
  border: 2px solid var(--support-carbon);
}

.bypass-wire:focus {
  transform: translateY(0);
}

.support-slate {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 260px minmax(0, 1fr);
}

.intake-spine {
  position: sticky;
  top: 0;
  min-height: 100vh;
  align-self: start;
  background: var(--support-carbon);
  color: var(--ticket-paper);
  padding: 28px 20px;
  display: flex;
  flex-direction: column;
  gap: 34px;
  border-right: 6px solid var(--whiteboard-yellow);
}

.spine-nameplate {
  display: grid;
  grid-template-columns: 52px 1fr;
  gap: 12px;
  align-items: center;
}

.spine-mark {
  inline-size: 52px;
  block-size: 52px;
  display: grid;
  place-items: center;
  border: 2px solid var(--packet-teal);
  color: var(--whiteboard-yellow);
  font-weight: 800;
  letter-spacing: 0;
}

.spine-nameplate p,
.spine-phone span {
  margin: 0;
}

.spine-nameplate p {
  font-weight: 750;
  line-height: 1.2;
}

.spine-jumps {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.spine-jumps a,
.spine-phone a {
  text-decoration: none;
}

.spine-jumps a {
  border: 1px solid rgba(255, 251, 240, 0.24);
  padding: 10px 12px;
  color: var(--ticket-paper);
  background: rgba(255, 251, 240, 0.04);
}

.spine-jumps a:hover,
.spine-jumps a:focus,
.spine-jumps a[aria-current="page"] {
  background: var(--ticket-paper);
  color: var(--support-carbon);
}

.spine-phone {
  margin-top: auto;
  display: grid;
  gap: 8px;
  color: rgba(255, 251, 240, 0.78);
}

.spine-phone a {
  font-size: 1.15rem;
  font-weight: 800;
  color: var(--whiteboard-yellow);
}

.triage-floor,
.route-manual,
.operator-record {
  width: min(var(--course-width), calc(100% - 40px));
  margin: 0 auto;
}

.triage-floor {
  padding: 34px 0 52px;
  display: grid;
  gap: 22px;
}

.course-stamp {
  margin: 0 0 10px;
  color: var(--alert-clay);
  font-size: 0.78rem;
  font-weight: 850;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.ticket-intake {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 320px 260px;
  grid-template-areas: "copy console photo";
  gap: 18px;
  align-items: stretch;
}

.intake-copy {
  grid-area: copy;
  background: var(--ticket-paper);
  border: 1px solid var(--desk-edge);
  padding: clamp(24px, 3.4vw, 36px);
  box-shadow: var(--field-shadow);
}

.intake-copy h1,
.route-opening h1,
.record-opening h1 {
  margin: 0;
  font-size: clamp(1.9rem, 2.95vw, 3.3rem);
  line-height: 1.01;
  letter-spacing: 0;
  max-width: 13ch;
}

.intake-lead,
.route-opening p,
.record-opening p {
  font-size: clamp(1.05rem, 1.7vw, 1.28rem);
  max-width: 64ch;
}

.intake-actions,
.record-return {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 26px;
}

.call-rivet,
.route-rivet,
.note-rivet,
.copy-ticket {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  padding: 11px 16px;
  border: 2px solid var(--support-carbon);
  text-decoration: none;
  font-weight: 800;
  cursor: pointer;
}

.call-rivet,
.note-rivet {
  background: var(--support-carbon);
  color: var(--ticket-paper);
}

.route-rivet,
.copy-ticket {
  background: var(--whiteboard-yellow);
  color: var(--support-carbon);
}

.ticket-console {
  grid-area: console;
  background: var(--support-carbon-soft);
  color: var(--ticket-paper);
  padding: 20px;
  display: grid;
  gap: 16px;
  border: 1px solid rgba(255, 251, 240, 0.16);
}

.console-label {
  margin: 0;
  font-weight: 800;
}

.ticket-cues,
.format-picks {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.ticket-cue,
.format-pick {
  border: 1px solid currentColor;
  background: transparent;
  color: inherit;
  padding: 9px 11px;
  font: inherit;
  font-weight: 800;
  cursor: pointer;
}

.ticket-cue.is-ticketed,
.format-pick.is-ticketed {
  background: var(--whiteboard-yellow);
  color: var(--support-carbon);
}

.ticket-readout {
  margin-top: auto;
  background: rgba(255, 251, 240, 0.08);
  border-left: 5px solid var(--packet-teal);
  padding: 16px;
  display: grid;
  gap: 8px;
}

.ticket-readout span {
  color: rgba(255, 251, 240, 0.82);
}

.dispatch-photos {
  grid-area: photo;
  margin: 0;
  background: var(--support-carbon);
  color: var(--ticket-paper);
  display: flex;
  flex-direction: column;
  min-height: 100%;
}

.dispatch-photos img {
  width: 100%;
  flex: 1 1 auto;
  height: 100%;
  min-height: 0;
  object-fit: cover;
}

.dispatch-photos figcaption {
  padding: 18px;
  font-weight: 700;
}

.floor-log,
.packet-bench,
.monitor-brief,
.cohort-builder,
.operator-strip {
  background: rgba(255, 251, 240, 0.86);
  border: 1px solid var(--desk-edge);
  box-shadow: 0 14px 44px rgba(23, 32, 31, 0.08);
}

.floor-log {
  display: grid;
  grid-template-columns: 0.82fr 1.18fr;
  gap: 0;
}

.floor-log__opening {
  padding: 30px;
  border-right: 1px solid var(--desk-edge);
}

.floor-log h2,
.packet-bench h2,
.monitor-brief h2,
.cohort-builder h2,
.operator-strip h2,
.route-manual h2,
.operator-record h2 {
  margin: 0 0 12px;
  line-height: 1.08;
  font-size: clamp(1.6rem, 2.5vw, 2.6rem);
  letter-spacing: 0;
}

.rotation-lanes {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.rotation-lane {
  padding: 24px;
  min-height: 230px;
  border-left: 1px solid var(--desk-edge);
  border-bottom: 1px solid var(--desk-edge);
  background: linear-gradient(145deg, rgba(47, 111, 159, 0.06), transparent);
}

.rotation-lane.is-ticketed {
  background: linear-gradient(145deg, rgba(31, 138, 122, 0.2), rgba(236, 196, 94, 0.16));
  box-shadow: inset 0 0 0 3px rgba(31, 138, 122, 0.28);
}

.lane-code {
  display: inline-flex;
  margin-bottom: 26px;
  color: var(--subnet-blue);
  font-weight: 900;
}

.rotation-lane h3 {
  margin: 0 0 10px;
  font-size: 1.2rem;
}

.rotation-lane p,
.floor-log__opening p,
.bench-points,
.monitor-copy p,
.cohort-copy p,
.operator-strip p {
  margin: 0;
}

.packet-bench,
.monitor-brief {
  display: grid;
  grid-template-columns: 0.82fr 1.18fr;
  min-height: 440px;
}

.packet-photo,
.monitor-photo {
  margin: 0;
  min-height: 100%;
}

.packet-photo img,
.monitor-photo img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.bench-copy,
.monitor-copy,
.cohort-copy,
.cohort-controls,
.operator-strip {
  padding: clamp(24px, 4vw, 44px);
}

.bench-points {
  padding-left: 20px;
}

.bench-points li + li {
  margin-top: 10px;
}

.monitor-brief {
  grid-template-columns: 1fr 0.92fr;
}

.monitor-copy {
  align-self: center;
}

.cohort-builder {
  display: grid;
  grid-template-columns: 0.9fr 1.1fr;
}

.cohort-controls {
  background: #eef6f2;
  border-left: 1px solid var(--desk-edge);
  display: grid;
  gap: 18px;
}

.headcount-rung {
  display: grid;
  gap: 10px;
  font-weight: 800;
}

.headcount-rung input {
  accent-color: var(--packet-teal);
}

.headcount-rung output {
  color: var(--alert-clay);
}

.request-readout {
  padding: 18px;
  background: var(--ticket-paper);
  border: 1px dashed var(--desk-edge-strong);
  min-height: 92px;
  font-weight: 720;
}

.copy-ticket {
  justify-self: start;
  font-family: inherit;
}

.operator-strip {
  display: grid;
  grid-template-columns: 1fr minmax(240px, 0.6fr) auto;
  gap: 24px;
  align-items: center;
}

.operator-address {
  font-style: normal;
}

.operator-address a {
  font-weight: 850;
}

.closing-ledger {
  grid-column: 2;
  width: min(var(--course-width), calc(100% - 40px));
  margin: 0 auto 26px;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  justify-content: flex-end;
  color: var(--support-carbon);
}

.closing-ledger a {
  font-weight: 760;
  text-decoration-thickness: 2px;
  text-underline-offset: 4px;
}

.crumb-wire {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 28px 0 14px;
  font-weight: 800;
}

.crumb-wire a {
  color: var(--subnet-blue);
}

.crumb-wire span::before {
  content: "/";
  margin-right: 8px;
  color: var(--desk-edge-strong);
}

@media (max-width: 980px) {
  .support-slate {
    display: block;
  }

  .intake-spine {
    position: relative;
    min-height: 0;
    border-right: 0;
    border-bottom: 5px solid var(--whiteboard-yellow);
  }

  .spine-jumps {
    flex-direction: row;
    flex-wrap: wrap;
  }

  .ticket-intake,
  .floor-log,
  .packet-bench,
  .monitor-brief,
  .cohort-builder,
  .operator-strip {
    grid-template-columns: 1fr;
  }

  .ticket-intake {
    grid-template-areas:
      "copy"
      "console"
      "photo";
  }

  .floor-log__opening,
  .cohort-controls {
    border-right: 0;
    border-left: 0;
    border-bottom: 1px solid var(--desk-edge);
  }

  .operator-strip {
    align-items: start;
  }

  .closing-ledger {
    grid-column: auto;
    justify-content: flex-start;
  }
}

@media (max-width: 640px) {
  .triage-floor,
  .route-manual,
  .operator-record,
  .closing-ledger {
    width: min(100% - 24px, var(--course-width));
  }

  .intake-spine {
    padding: 20px 14px;
  }

  .intake-copy h1,
  .route-opening h1,
  .record-opening h1 {
    max-width: 100%;
    font-size: clamp(1.85rem, 10.5vw, 2.65rem);
  }

  .dispatch-photos {
    display: block;
  }

  .dispatch-photos img {
    height: 240px;
  }

  .rotation-lanes {
    grid-template-columns: 1fr;
  }
}